Maintenance & Updates

December 2024

Added an option to request your account deleted.

Currently organising our colours and patterns, some products briefly may not have their colour selection during this time but this should not last long.

Updating catagories and some product codes.

Updating prices for our shimmer range.

We have decided that over the next few weeks we will be discontinuing some of our less popular products that are now out-dated. We are currently working on some new designs that will be unique to us and will add them to our webite when they are available.

November 2024

Small updates with abit of housekeeping.

Currently having issues with the new system. November 2024 - This issue has been resolved

Fixed a problem with the selection boxes for colour and pattern samples.

New customers now have to be approved for an account, this issue has now been fixed after noticing a problem.

Updated our colour options to include the cupcake wrapper colours.

Royal mail have increased the cost of first class postage. As of now first class signed for is £4.20 however second class remains the same.

Royal Mail may be changing all deliveries of non-first class letters to every other weeday. If they go ahead with this it may delay your order and there is nothing that we can do about it other than carry on dispatching on time. Please concider upgrading to first class.

April 2024

It seems there was a problem using Stripe to checkout. We have added a fix to this and are still checking any checkouts through the Stripe gateway. If you have any issues please contact us.

The colour border on our new mini sports balls may change slightly, this is due to us getting the best colour for printing. The photos may not show the updated border colour.

February 2024

Our newsletter provided by MailChimp will soon be ending. An alternative newsletter subscription will be installed to take over so customers will still be able to subscribe.

January 2024

Unfortunatly due to the large amount of bogus accounts being created we have decided to manually approve accounts. Just fill in the registration form and once we receive it we will go ahead and activated your account.

December 2023

We are currently having some problems with sending email. This can include order confirmation and order update emails as well as some autoresponsers to your messages. Rest assured all orders are being received just fine and will be dispatched as normal, However you may not always get an answer to your message. Please bear with us as we try and correct the issue and check back here for updates.

Guest login seems to be having issues and you might not be able to login and check your order. As a work around please create an account instead until this issue is fixed.

December 2023 - This issue has been resolved

October 2023

Unfortunatly from 2nd October 2023, Royal Mail have again increased their postage costs and as result we have had to re-evaluate our prices to reflect this increase.

The rewards system has now been updated inline with the Royal Mail increase to show the correct reward amount.

August 2023

Our most popular Halloween web toppers have been discontinued due to the die cutting tool. They have been replaced with a pretty alternative.

April 2023

Our website is having further updates at the backend. These include new products, updating keywords and changing photos.

Product gallery images are having an update to better show colours and patterns.

Some images may not load correctly until the update is complete.

May 2021

We are introducing the product weight to the product page however this may take a while as each product will have to be weighed. Once weighed you will see the product weight in grams (g) under the product name.

Nutritional information per 100g has now been added to the Faq Page.

April 2021

Updated some photos and fixed an error that was causing problems with the gallery.

There was an error with the gallery that was preventing images being shown correctly, hopefully this has now been fixed.

November 2020

Apologies for the recent downtime, this was due to a server move and a few issues. All is running again now but please contact me if you find any further problems.

August 2020

Small category and product updates.

February 2020

Some of our love toppers are currently unavailable due to a re-design.

November 2019

We have removed the slideshow banners on the front page to make our website more mobile friendly.

October 2019

We are looking into alternative packaging for our products however as we need our bags to be re-sealable we have not found anything suitable. The current alternatives are so expensive which would mean that we would have to increase our prices dramatically to cover this cost which is just not feasible. So for the time being we ask that you recycle our plastic bags and paper that are included in our packaging until we find a better option.

September 2019

We have made the decision to discontinue the flavoured decorations. We sell more printed than flavoured decorations due to our large range of colours and patterns. Keeping stock of flavoured wafer paper is no longer practical due to the shorter shelf life. Once all the current stock of flavoured wafer paper has gone the colours that were available in flavoured will simply be moved to the printed options but still keeping all the designs.

November 2019 - Flavoured decorations have now been discontinued.

June 2019

Apologies for the recent downtime which caused a 403 error. This was due to a technical error with the server which we were unaware of. The issue has now been resolved and the website is running correctly again.

July 2019 - This issue has been resolved

December 2018

We have found a small issue with changing the product image colour and pattern on mobile devices. It seems that when you select a different pattern to view the image does not change straight away. As a temporary work around to this issue please select the image that you want to see twice and then the image viewer will show you the correct colour or pattern. We are also aware that a small handful of our products have missing images, this will be corrected soon.

We will update this page when the issue is fixed.

April 2019 - This issue has been resolved.

September 2018

We have now added the PayPal.me payment option to our website.

You can find out more about PayPal.me from their website at https://www.paypal.me/

paypal.me/wafertoppers

March 2018

Social logins has now been enabled on our website. There is a large selection of social networks available to use as logins. If you would like a network that is not listed on the our website login page, just drop us an email and we will enable it.